Welcome to Tee’s African Cuisine.
These Terms & Conditions govern the use of our services, website, catering bookings, food orders, event services, and all related interactions with our business.

By using our services, you agree to these Terms & Conditions.

1. About Us

Tee’s African Cuisine provides:

• African food catering services

• Event catering

• Private dining experiences

• Food delivery and collection services

• Venue and event-related services where applicable

2. Bookings & Orders

Catering & Event Bookings

Bookings are subject to availability and are only confirmed once:

• A deposit or payment has been received (where applicable)

• Confirmation has been provided by us in writing

We reserve the right to refuse or cancel bookings where necessary.

Customer Responsibilities

Customers must provide:

• Accurate event information

• Correct delivery or venue details

• Notice of dietary requirements or allergies

We are not responsible for issues caused by incorrect information supplied by the customer.

3. Payments

• Payments must be made using approved payment methods.

• Deposits may be non-refundable unless agreed otherwise in writing.

• Full payment may be required before the event date or food collection/delivery.

• Late payments may result in cancellation of services.

4. Cancellations & Refunds

Customer Cancellations

Cancellation terms may vary depending on the type of booking or event.

Deposits already paid may be:

• Fully non-refundable

• Partially refundable

• Transferable to another booking date

This will depend on the timing and circumstances of cancellation.

Business Cancellations

In rare circumstances, we may need to cancel a booking due to:

• Unforeseen operational issues

• Safety concerns

• Events outside our control

Where possible, an alternative arrangement or refund will be offered.

5. Allergies & Dietary Requirements

While we take care in food preparation, our kitchen may handle:

• Nuts

• Dairy

• Seafood

• Gluten

• Other allergens

We cannot guarantee that food will be completely free from traces of allergens.

Customers are responsible for informing us of allergies or dietary requirements before ordering.

6. Delivery & Collection

Delivery times are estimates and may occasionally be affected by:

• Traffic

• Weather

• Operational delays

We are not liable for delays outside our reasonable control.

Customers collecting orders are responsible for checking items upon collection.

7. Website Use

Users of our website agree not to:

• Misuse the website

• Attempt unauthorised access

• Copy or reproduce website content without permission

• Use the website for unlawful purposes

8. Intellectual Property

All content on our website and promotional materials, including:

• Logos

• Branding

• Images

• Menus

• Text content

remain the property of Tee’s African Cuisine unless otherwise stated.

9. Limitation of Liability

To the fullest extent permitted by law, Tee’s African Cuisine shall not be liable for:

• Indirect or consequential losses

• Delays outside our control

• Customer misuse of products or services

• Loss arising from inaccurate information provided by customers

Nothing in these Terms excludes liability where it would be unlawful to do so.

10. Force Majeure

We are not responsible for failure or delays caused by circumstances beyond our control, including:

• Severe weather

• Government restrictions

• Power outages

• Transport disruptions

• Emergencies

11. Privacy

Your use of our services is also governed by our Privacy Policy.

12. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time. Updated versions will be published with a revised effective date.